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Bamboo Support

Customer Service From £450.00 North West
Bamboo Support
Bamboo Support
Bamboo Support
Bamboo Support
Bamboo Support
Customer Service From £450.00 North West
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About Bamboo Support

Our e-commerce customer support services can be the perfect way to ensure that each of your customers experiences a memorable, positive and smooth shopping experience every time. Whether its enquiries about stock, order status and delivery updates, to assisting with customer concerns, we can ensure you have more time to focus on the day-to-day running of your business as we take care of your e-commerce customer support.

A positive e-commerce customer service experience is something that can decide whether a customer chooses to purchase from you again. As online shopping and e-commerce continue to grow and expand, businesses need to boldly stand out from their competitors.

Being able to respond to customer queries on stock, order status or where their delivery is. Helps to separate the successful businesses from the ones that struggle. Dedicated customer service teams are expensive and for many smaller retailers are something that simply isn’t achievable.

Enlisting Bamboo to handle your e-commerce customer service means we can respond to customer calls and emails on your behalf, checking order status, running your CRM, bookkeeping, arranging shipping, returns, website updates and handling any other customer issues.

Not only does this mean you can provide a consistent level of service, which is proven to do wonders for your online Business but it also gives you more time to focus on the day to day running of your business with peace of mind that your customer service is being taken care of.
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Our services
  • Dedicated Business Manager
  • Call Handling
  • Customer Service
  • Mailing & Delivery Liaison
  • Managed Emails
  • live Chat Handling
  • Site Updates
  • Bookkeeping
  • Manned Telephone
  • Customer Support Number
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